This blog is fromInnovv Team for people on the RC Group.
Innovv C1 was born and We’d like to introduce it to people on the forum.
I fully
understand that people will associate the Innovv with the team of the #18, and will
assume that support and communication for the Innovv C1 will be no different to
that for the #18 or #26. Firstly, I can tell people that while Innovv has
support from the team of #18, it operates independently. (More information regarding
this can be found from the blog.)
Due to the association
behind, Innovv C1 and Mobius, People should compare with these two cameras,
Mobius has been a
great success,
Ø
People are talking about it everyday,
Ø
It has a good reputation and is successor to the #16,
Ø
Tom Frank has over ten years experience in managing and leading
discussion on the forum to support on Mobius threads.
Ø
Isoprop is supporting on FW and new development, communication with
people in technology.
But at the moment
what does the Innovv has?
Ø
The poor reputation from #26,
Ø
People’s doubt in the new development,
Ø
No support on the forum.
Does all the
above mean Innovv has no future?
No. I strongly
believe the Chinese words below,
Gold should be
shiny the end.
People will find
the facts by time being.
What can we do to
improve things?
Ø
I am willing to take some of the blame for the lack of support from the
team of #18,
Ø
I believe a high cost has been paid for such mistakes,
Ø
We will learn from these mistakes,
Ø
Innovv and I will be listening to people,
Ø We intend to improve communication and be more supportive after sales and with FW upgrading.
Below is our strategy
to gain people’s trust and bring Innovv a bright future. It is very simple,
Ø
Close
communication with users,
Ø
Much
better support regarding software and operating issues,
Ø
Developing
a product with full passion and make it as good as gold.
The first
step we have taken since Innovv was born is to communicate with Charles (Chuck)
Lohr. He has introduced Innovv C1 to the forum, and we have seen the comments
which are very fair.
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