Merry Christmas and a Happy 2014!

Dear Friends,

Merry Christmas and a Happy 2014!
Good will, success and happiness be with you this Christmas and wishing you a prosperous new year!
This letter is from the Innovv team with greetings and a look forward to what’s planned for the coming year.

We have been thrilled by the response to the Innovv C1 and C2 we introduced, most notably by RC Groups users and people on the DashCamTalk forum.

As people have learned from our blogs, Innovv was born for people on the forums.
When I first saw how active the discussion was on the forums about the key chain cams I was really surprised. There were questions, answers, posts of support and posts against.  After reading pages and pages of posts I understood that people love to share their experiences, not only for a camera which is tiny in size, has good video quality and is user friendly, but also to share the fun of their hobby! 
Hopefully the Innovv will fulfill people’s hobby and bring fun too? We have seen some interesting photos from people on the forums for our new Innovv already.

In 2014, we will make significant improvements regarding the points below to build Innovv into a trusted brand with a good reputation amongst users.

More close communication with people.
Our website now has around 3000 monthly unique visitors.  People are viewing our new product introduction, specifications, downloading new FW and shopping.  Our target for 2014 is to double this to 6000!

The monthly blog page viewings are 2000 and the first blog I posted to RC Groups had a daily visit which reached 680. I like to write a blog because in it I can share my thoughts and ideas to users and potential buyers. 5000 monthly page views is the target in 2014.

The forums and posts.  Innovv improvement and update depends on the forums. This year it is in RC groups and DashCamTalk and in 2014 will be introduced to more forums.  Posts to communicate with people are very important though I hesitated to make my first post because I was worried because English is not my native tongue. It’s encouraging that people are happy to see the developer on a forum answering questions first hand. In the new  year I’ll spend more time communicating with people on forums and hopefully will improve the quality of my posts!

The new development and upgrading.
After the C1, we soon introduced the C2 to people after learning more of people’s needs. I expect in 2014, people will see new features and functions. The product development has finished, but upgrading is just beginning. New FW updates and GUI improvements will be made too. 

Shipping and delivery.
We have had 3 parcels lost on the way to the UK. Everyday people are asking me, where is my camera?Un-Safe and not fast shipping is a big headache for us.  We are working on solutions to this problem and our target for 2014 is a 7 day delivery time, or even better, 4 days after purchasing. That way people will be happier to buy.

Regardless of these challenges, we are pushing ahead to create a successful 2014. This is the spirit that will put Innovv at the forefront of the industry, fulfill people’s hobbies and create fun!

I am so proud of all the changes and improvements the team made and it’s good to know that we are not alone and are supported by people on the forums who encourage us to do our best work.

Thank you again and I wish our readers and users a new year filled with personal and professional success and happiness.

Sincerely,

Rock with Innovv Team

To RC People

This blog is fromInnovv Team for people on the RC Group.

Innovv C1 was born and We’d like to introduce it to people on the forum.

I fully understand that people will associate the Innovv with the team of the #18, and will assume that support and communication for the Innovv C1 will be no different to that for the #18 or #26. Firstly, I can tell people that while Innovv has support from the team of #18, it operates independently. (More information regarding this can be found from the blog.)

 

Due to the association behind, Innovv C1 and Mobius, People should compare with these two cameras,

Mobius has been a great success,

Ø         People are talking about it everyday,

Ø         It has a good reputation and is successor to the #16,

Ø         Tom Frank has over ten years experience in managing and leading discussion on the forum to support on Mobius threads.

Ø         Isoprop is supporting on FW and new development, communication with people in technology.

 

But at the moment what does the Innovv has?

Ø         The poor reputation from #26,

Ø         People’s doubt in the new development,

Ø         No support on the forum.

 

Does all the above mean Innovv has no future?

No. I strongly believe the Chinese words below,

Gold should be shiny the end.

People will find the facts by time being.

 

What can we do to improve things?

Ø         I am willing to take some of the blame for the lack of support from the team of #18,

Ø         I believe a high cost has been paid for such mistakes,

Ø         We will learn from these mistakes,

Ø         Innovv and I will be listening to people,

Ø         We intend to improve communication and be more supportive after sales and with FW upgrading.

Below is our strategy to gain people’s trust and bring Innovv a bright future. It is very simple,

Ø         Close communication with users,

Ø         Much better support regarding software and operating issues,

Ø         Developing a product with full passion and make it as good as gold.

The first step we have taken since Innovv was born is to communicate with Charles (Chuck) Lohr. He has introduced Innovv C1 to the forum, and we have seen the comments which are very fair.

Innovv- it is from the word Innovate. To Innovate. To Explore everyday.

I want to bring the change since it was born!

 

From the blog-the design and development of Innovv C1, and the big day for the InnovvC1, people will know how hard I have worked, but it is not the end. At the moment FW improvements are continuing and the GUI is being optimized. As happens with any new product, there is always room for some improvement in the light of experiences from its users!

For now I just want to people have a look at the Innovv C1 to see its design, and see how well it works. My goal is “See it, Touch it, Like it”

Anyhow, thank you for reading and your understanding is appreciated. Please trust me that I am full on with product development and improvement. I will be here listening and will have more communication with people, including exchange of ideas to produce the best small HD 1080 video camera on the market.

Let’s stand together, make the change happen!